Terms & Conditions

1. Introduction

AuraDigital provides tools for legitimate businesses to create and manage online stores. These Terms form a binding agreement between you and AuraDigital. Please read them carefully.

2. Accounts & Eligibility

• You must be of legal age to contract and act on behalf of a legitimate business.
• You’re responsible for the accuracy of your business details and for keeping credentials secure.
• You are responsible for all activity under your account.

3. Acceptable Use

• No unlawful, misleading, harmful, or infringing content or products.
• No abuse, spam, malware, scraping, or security violations.
• Respect third-party intellectual property, privacy, and payment/network rules.
• Comply with all applicable laws and regulations for your business and products.

4. Plans, Trials & Fees

• Certain features or services may be offered on a paid basis, which could include one-time setup fees, recurring monthly or annual charges, or usage-based billing.
• Applicable fees and billing cycles will be displayed at the time of purchase or upgrade. Taxes may apply as per law.
• Payments once made are generally non-refundable unless otherwise required by law or stated in our Refund & Cancellation Policy.
• We may update our pricing or plan structure with reasonable prior notice.

5. Payments

Payments (if applicable) are processed by authorized payment partners. We do not store card or bank details. The payment partner’s terms and privacy policy apply to payment processing.

6. Your Content & Licenses

• You retain ownership of your content.
• You grant us a limited, non-exclusive license to host, display, and process your content solely to provide the Service.
• You are responsible for having the rights and permissions to use and upload your content (including images, trademarks, and product information).

7. Third-Party Services

The Service may integrate with third-party tools (e.g., hosting, analytics, payments). Your use of those tools may be subject to their terms. We are not responsible for third-party services we do not control.

8. Service Changes & Availability

We may modify, suspend, or discontinue features, update limits, or perform maintenance. We’ll give reasonable notice where practical.

9. Suspension & Termination

• We may suspend or terminate accounts for violations, non-payment, fraud, or risk.
• You can stop using the Service at any time. Some obligations (e.g., fees due, indemnity) survive termination.

10. Intellectual Property & Takedown

We respect IP rights. If you believe content on the Service infringes your rights, contact us with details and proof of ownership; we may remove content or disable access where appropriate.

11. Privacy & Data

Our handling of personal data is described in our Privacy Policy. We do not sell or rent personal information.

12. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

13. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising out of or related to the Service shall not exceed the total amount paid by you to us for the Service in the three (3) months preceding the claim, or INR 10,000 — whichever is lower.

In no event shall we be liable for any indirect, incidental, consequential, or punitive damages, or loss of business, revenue, or data.

14. Indemnity

You agree to indemnify and hold AuraDigital harmless from claims, losses, and expenses (including reasonable legal fees) arising from your content, your use of the Service, or your violation of these Terms or applicable law.

15. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (including internet/ network failures, acts of God, government actions, or labor disputes).

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at New Delhi, Delhi shall have exclusive jurisdiction.

17. Miscellaneous

• Notices will be sent to your email on file; you may contact us at support@auradigital.co.in.
• If any provision is unenforceable, the rest remain in effect (severability).
• You may not assign these Terms without our consent; we may assign to an affiliate or in a merger/sale.
• These Terms, plus any plan-specific terms, are the entire agreement about the Service.
• We may update these Terms. The latest version will always be available on our website.

18. Contact

For any questions or support related to these Terms, you can reach us at support@auradigital.co.in.